LUNA is a handheld AI conversation toy created for children. It brings together natural conversation, curious Q&A, stories and imagination, role-play, interactive games and language practice in one compact device.
FAQ
Questions, meet answers.
Clear answers about LUNA and MIMO, everyday use, privacy, support and working with LURMIX.

38 answers found
LUNA is recommended for children ages 4–12.
Children can talk naturally, ask questions, explore stories, use their imagination, take part in role-play, play interactive games and practise languages. All six abilities are equally important parts of the experience.
No. LUNA is an AI interaction and conversation toy. Language practice is one ability alongside conversation, Q&A, storytelling, role-play and games.
LUNA measures 53 mm in diameter and is designed to be comfortably held by a child.
Yes. An internet connection is required for normal operation. LUNA connects over Wi-Fi.
Bluetooth is used by a phone to complete Wi-Fi provisioning for LUNA. Normal connected operation uses Wi-Fi.
LUNA charges through a USB Type-C connection.
LUNA has a 700 mAh rechargeable battery. Runtime varies with usage, connectivity, volume and software activity.
No. LUNA does not support headphones.
New functionality can arrive through OTA updates, while content is updated through LURMIX cloud services.
Yes. LUNA applies child-oriented content filtering to its AI interactions.
Yes. Voice data is transmitted for processing so LUNA can understand a request and generate a response.
No. Voice data is transmitted for processing but is not retained or saved after processing.
No. Interaction and conversation records are not retained.
Yes. LUNA supports parent usage monitoring. Contact support for the controls available in the current software version.
LUNA currently supports 18 device languages.
Yes. Users can switch between supported device languages at any time.
No. LUNA supports 18 device languages. This website currently offers seven interface languages.
Not at present. Contact our team for product availability, samples and market-specific information.
Email contact@lurmix.com with your company, market, intended use and sample requirements.
Pricing depends on market, order requirements, customization and cooperation model. Email contact@lurmix.com for an evaluated proposal.
LUNA includes a one-year warranty. Scope and service arrangements are confirmed for the applicable market and order.
Yes. LUNA can be repaired through authorized service handling. Consumers should not disassemble it themselves.
Yes. LURMIX welcomes distribution and agency conversations with partners worldwide.
Regional exclusive cooperation may be available subject to market evaluation, discussion and a formal agreement. It is not automatic or guaranteed.
There is no fixed MOQ for distribution and no universal MOQ for OEM or ODM. Practical quantities are evaluated for each project.
Support can include structured pricing, market protection, training, after-sales support, marketing materials, localized content and trade-show support.
Customization can cover logo, colours, packaging, accessories, boot experience, firmware, voice, content, languages, apps, backends, manuals and local labels.
Yes. LURMIX can support planning, industrial design, hardware, firmware, apps, cloud services, AI integration, prototyping, tooling, manufacturing and production.
Yes. LURMIX can assist with applicable certification work, but approval depends on the product, testing, authority and jurisdiction and cannot be guaranteed.
Production capacity can reach up to 30,000 units per month, depending on configuration and project planning.
Email contact@lurmix.com with your company, target market, cooperation model, expected requirements and relevant timing information.
MIMO is LURMIX’s AI conversation toy with a soft plush exterior and a central screen. It supports natural conversation, curious Q&A, stories and imagination, role-play, interactive games and language practice as six equal capabilities.
Both offer the same six AI interaction capabilities. LUNA is a compact handheld companion; MIMO offers a soft plush form. Choose the holding and play experience you prefer, rather than assuming different learning outcomes or performance.
Yes. MIMO supports 18 device languages and language switching, children’s content filtering, parent monitoring and cloud content updates. Voice is uploaded to process a response but is not saved, and interaction records are not retained. Ask our team about the current parent-monitoring experience.
Yes. Contact our team to request a MIMO sample. MIMO has a one-year warranty, like LUNA. This website does not sell products directly; sample arrangements and support are discussed with our team.
OEM adapts product and brand elements to your requirements. ODM can cover concept, design, hardware, firmware, apps, cloud services, tooling and manufacturing. Scope, schedule, quantities and certification assistance are assessed for each project; contact our team for a tailored plan.
Still curious?
Our team is happy to help you find the right answer.
